ホテル メルカンテ(Hotel Mercante)

The location is very near to calle crisologo. Their restaurant was good. The cleanliness and amenities were just average. The only problem we encounter was the parking.

これまで泊まったホテルの中で、最もアットホームなホテルの 1 つです。スタッフはとても親切で、快適に過ごせるよう配慮してくれました。このホテルは、ビガンの有名な観光地である Calle Crisologo からわずか数歩という素晴らしいロケーションにあります。特にホテルの雰囲気が気に入りました。ホテルというよりは、居心地の良い家に泊まっているような気分になりました。部屋も清潔で広々としており、旅行中快適に過ごすことができました。全体として、ビガンでリラックスした滞在を希望する方には、Hotel Mercante を強くお勧めします。素晴らしいスタッフとホテルのアットホームな雰囲気は、まさに傑出した選択肢です。さらに、Calle Crisologo からわずか数歩という最高のロケーションにあるため、この地域で最も象徴的なスポットの 1 つに簡単にアクセスできます。

市内の伝統的なスタイルで美しく改装されたホテル。中心部のクリソロゴ通りからすぐのところにあります。オーナー (シドニーとポーラ) とフロントデスクマネージャー (スージー) は素晴らしく、いつもとても親切でした。ホテルには素晴らしいWi-Fiがあり、必要なものはすべてすぐそばにあります。

2022年春にオープンしたばかりのホテルなので、まだ何もかもが新しくて輝いていました。ロケーションは素晴らしく、旧市街の中心部にあります。多くの観光スポット、ショップ、レストランが近くにあります。部屋は広く、清潔で、機能的でした。実際には窓はありませんが（隣の家までの距離はわずか数センチです）。ホテルの皆さん（フロントデスクから経営陣まで）はとてもフレンドリーで親切でした。街で何をすべきか、何を参照すべきかについて、たくさんの情報やヒントを得ることができました。経営陣は、手頃な価格で旅行用の車を手配するのに非常に役立ちました。この場所は間違いなくお勧めできるので、ビガンに戻った場合に備えてもう一度予約します。

We stayed at Hotel Mercante on Chris**as Eve and booked two rooms for our stay, as we were traveling with our parents and kids. We were able to secure the rooms at a promotional rate which included breakfast. The staff at Hotel Mercante in Vigan were incredibly accommodating, from the porter to the reception staff, the restaurant personnel, and the housekeeping team – all of them were very welcoming! As a hotelier myself, I have never experienced such a high level of hospitality in a hotel before. It may have been the Chris**as spirit, but my family and I thoroughly enjoyed our stay at this hotel. In terms of the technical aspects of our stay, the rooms were clean and comfortable. The buffet breakfast offered was satisfactory, and I particularly appreciated the complimentary coffee available in the lobby for guests. I highly recommend Hotel Mercante for a pleasant and welcoming stay.

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

Stayed here for 5 days, It would almost be the best hotel around there in Vigan that is within walking distance to Calle Crisologo. The Hotel is very intimate and not too overwhelmingly large, that you'd feel comfortable to walk around. It feels like you're in a better boarding house which I like. The only thing that needs improvement overall is the mobile phone signal. The walls are so thick due to a mandatory architectural preservation that cellular phone signals cannot reach the room. If you're on a business trip that communication is of ou**ost importance, this would not be the hotel for you, but would be if you're in for leisure. Would return 10/10